◆ Austria · Chip, pellet and log
Herz Biomass Boiler Servicing, Installation & Repair
Broad kW range from domestic through heavy commercial and industrial.
Brand overview
Herz manufactures a broad family of biomass boilers, from the 4 kW pelletstar for domestic retrofits up to multi-megawatt industrial firematic systems. We service BioFire chip, firematic chip and pellet, and pelletstar domestic units across the South West and UK-wide.
Technology
Chip, pellet and log
kW Range
4 kW to 20,000 kW
Country
Austria
Popular models
BioFire, firematic, pelletstar, BioControl 3000
Why specialist Herz knowledge matters
Herz systems have proprietary controls, brand-specific fault patterns and parts that don't always cross over from other manufacturers. Our engineers carry Herz-specific diagnostics and service tooling, and we source genuine parts through established UK distributor lines.
Services we offer for Herz
- ✓Annual service
- ✓Fault diagnosis and repair
- ✓Parts sourcing
- ✓Installation
- ✓RHI sign-off and compliance
- ✓Engineer-only visits
Common Herz faults we resolve
- Combustion chamber refractory wear and cracking
- Lambda sensor calibration drift
- Grate motor and clinker removal faults
- Ignition rod failure on pellet burners
- Pressure-side fan bearing wear
- Ash auger seizure on high-ash chip
- BioControl display and touchscreen failure
Other brands we service

Need Herz servicing or repair?
Call the technical line or request a callback — most enquiries answered the same day.