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Biomass EngineersLimited
Austria · Chip, pellet and log

Herz Biomass Boiler Servicing, Installation & Repair

Broad kW range from domestic through heavy commercial and industrial.

Brand overview

Herz manufactures a broad family of biomass boilers, from the 4 kW pelletstar for domestic retrofits up to multi-megawatt industrial firematic systems. We service BioFire chip, firematic chip and pellet, and pelletstar domestic units across the South West and UK-wide.

Technology
Chip, pellet and log
kW Range
4 kW to 20,000 kW
Country
Austria
Popular models
BioFire, firematic, pelletstar, BioControl 3000

Why specialist Herz knowledge matters

Herz systems have proprietary controls, brand-specific fault patterns and parts that don't always cross over from other manufacturers. Our engineers carry Herz-specific diagnostics and service tooling, and we source genuine parts through established UK distributor lines.

Services we offer for Herz

  • Annual service
  • Fault diagnosis and repair
  • Parts sourcing
  • Installation
  • RHI sign-off and compliance
  • Engineer-only visits

Common Herz faults we resolve

  • Combustion chamber refractory wear and cracking
  • Lambda sensor calibration drift
  • Grate motor and clinker removal faults
  • Ignition rod failure on pellet burners
  • Pressure-side fan bearing wear
  • Ash auger seizure on high-ash chip
  • BioControl display and touchscreen failure

Other brands we service

Herz enquiry

Tell us the model and what's going on.

We respond during working hours. For urgent breakdowns call 0333 XXX XXXX.

Herz plant room photograph

Need Herz servicing or repair?

Call the technical line or request a callback — most enquiries answered the same day.